Right of withdrawal
These terms and conditions governing the right of withdrawal for purchases made on the site Danver.it ( "Site"). Danver srl, Viale Regina Giovanna, 35 Milan - Italy is the owner ( "Owner") of the Site.
Under Article. 5 DL 185/1999, if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating in the order form a reference to parts, or by telegram or fax sent within the said period of 10 days and followed by a confirmation by registered letter with return receipt to be sent within the next 48 hours. Customer Service will quickly inform the once such notice of withdrawal, customer instructions on how to return, by assigning a unique code of RMA for the return of the goods, which must be received within 10 days from Danver srl.
The goods must be returned intact, unused, complete with all its parts and in original packaging (envelopes and packages), subject to the conditions expressed in the following points. The right of withdrawal is subject to the following conditions: * The law applies to product purchased in its entirety; it can be exercised only on the withdrawal of the product purchased; * The products must be returned intact and in original packaging, complete in all its; to limit damage to the original package, we recommend, when possible, to put it in another box on which to affix the label provided by Danver Ltd., showing the number of RMA (return authorization code); It should be avoided in all cases the attachment of labels or tape directly on the packaging of the product; * According to law, the shipping costs for return of the asset are charged to the customer; * The shipment, until the certificate of receipt in our warehouse is under the responsibility of the customer; * In case the goods are damaged during transport, Danver srl will inform the customer (within 5 days of receipt of goods in their stores), to enable him to file a timely complaint against the carrier of his choice and to obtain the repayment of the value of the property (if insured); in this case the product will be made available to the customer for its return, while canceling the request for withdrawal; * The Holder is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments; * Upon his arrival in stock, the product will be examined to assess any damages not caused by transport. If the package and / or the original packaging are damaged, the Holder will deduct from the refund due to a percentage, but no more than 10% of it, towards the cost of restoration. Without prejudice to any repair costs for damage to the goods, Danver srl will refund the customer the full amount already paid, within 14 working days from the return date of shipment of goods by following the transfer of the amount charged on the credit card or by bank transfer. In the latter case, the Buyer shall promptly provide to the bank on which to obtain reimbursement (Cod. ABI - CAB - Current Account of the invoice). The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases where Danver srl finds: * use part of the property; * The lack of external and / or internal packaging; * The absence of integral elements of the product; * Damage or wear the product for reasons other than transportation. In case of forfeiture of the right of withdrawal, Danver srl will return to sender the property purchased by charging the same shipping costs.